After three full weeks into the transition to ICD-10, NYP is demonstrating a stable financial and clinical operating environment. With this being said, the NYP ICD-10 Support Center will continue to scale back its operational hours. It will not be open this weekend, October 17th – 18th. Real time assistance will resume from 9:00 AM until 12:00 PM beginning Monday, October 19, 2015 through Friday, October 23, 2015. After operating hours, staff and providers with inquiries may leave a voice message by calling 646-NYP-9210 or e-mail ICD-10Help@nyp.org and our remote staff will review and respond accordingly. Technical issues may continue to be addressed through the IT Service Desk by calling 6-HELP or by e-mailing servicedesk@nyp.org. For an updated schedule of Support Center operating hours, please visit the ICD-10 AnTENna website.
We came, We Saw, We Conquered, I-10!