The argument against ICD-11

Authored by the Coalition for ICD-10 on January 13, 2015

In what at times feels like an unending barrage of excuses why the U.S. should further delay moving to ICD-10, one of the frequently repeated reasons is that we should wait until ICD-11 is ready for implementation.

This excuse is reminiscent of Samuel Beckett’s play Waiting for Godot:

“Let’s go.” “We can’t.” “Why not?” “We’re waiting for Godot.”

Based on the World Health Organization’s (WHO) current timeline, ICD-11 is expected to be finalized and released in 2017. For the U.S., however, that date is the beginning, not the end. As with every WHO version of the ICD codes, ICD-11 would need to be adapted to meet the detailed payment policy, quality assessment and other regulatory requirements of U.S. stakeholders.

The modification of the WHO version of ICD-10 for use in the U.S. took eight years. It was another eleven years before the regulatory process of proposed rules and comment periods was completed and the issuance of a final rule establishing ICD-10 as the HIPAA standard code set. The ICD-10 final rule gave the industry three years to get ready for ICD-10 implementation. Two one-year delays have now pushed the time allotted for preparation to five years. Based on the ICD-10 timeline, ICD-11 would not be implemented until 2041.

It’s now 16 years since the U.S. version of ICD-10 was completed, five years since publication of the ICD-10 final rule, and the U.S. still has not implemented ICD-10. For the many healthcare organizations that worked diligently and in good faith to prepare for ICD-10, the lament in Waiting for Godot is all too true:

“Nothing happens. Nobody comes, nobody goes. It’s awful.”

The U.S. simply cannot wait decades to replace ICD-9, a code set that was developed nearly 40 years ago. U.S. healthcare data is deteriorating while at the same time demand is increasing for high-quality data to support healthcare initiatives such as the Meaningful Use EHR Incentive Program, value-based purchasing, and other initiatives aimed at improving quality and patient safety and decreasing costs.

Moreover, implementing ICD-10 is an important step on the pathway to ICD-11. ICD-11 is built on ICD-10 and benefits from the clinical knowledge and additional detail that have been incorporated into the U.S. version of ICD-10. Transitioning to ICD-10 in 2015 will provide an easier and smoother transition to ICD-11 at some point in the future.

Indeed, a 2013 report[1] on the feasibility of skipping ICD-10 and going right to ICD-11, published by the American Medical Association Board of Trustees, recommended against waiting for ICD-11 and called it fraught with pitfalls. The AMA report concluded that overall implementation and training efforts for ICD-11 will be more challenging if ICD-10 is not implemented first, and the U.S. would miss out on improvements in the ICD-10 codes that better align with today’s data needs.

Waiting for ICD-11 is simply not a viable option. The absurdity of the endless waiting in Waiting for Godot culminates in frustration:

“Let us not waste our time in idle discourse! Let us do something, while we have the chance!”

Yes, the wait needs to be over. It’s time to stop wasting time. It’s time to get ICD-10 implemented.

[1] American Medical Association. “Evaluation of ICD-11 as a New Diagnostic Coding System.” Report of the Board of Trustees. 2013. http://www.ama-assn.org/assets/meeting/2013a/a13-bot-25.pdf.

ICD-10 Project Update: April

174 days to go – As we continue our MARCH towards the ICD-10 implementation date of October 1, 2015, this past month’s characterizing idiom is particularly resonating. The legislative landscape certainly came in like a lion with questions, concerns, and debate about the expiration of the 17th consecutive fix to the sustainable growth rate formula (SGR) for physician payments. Would there be a permanent fix? Will another ICD-10 delay be included in the legislation defining that fix? Ughhh… the suspense was killing us all! The frustration, mounting! And, for all the structure of the legislative process, all the hearings, and all the social media pundits waxing poetic about the possibilities, it was the proverbial “hug it out” sessions between the two leaders of the House and Senate respectively that composed a permanent fix to the SGR. On March 31, the house passed the recommended legislation by an “oh so close” vote of 392 to 37. And out like lamb March went. Quietly, and without as much as a peep, much less a roar of another ICD-10 delay.

As I compose this from the living room couch, I am comforted that the sneezing fit my wife endures (…and interrupts The Blacklist) is less than 6 months away from being able to be coded as R06.7 (sneezing) instead of 784.99 (Head & neck symptoms not elsewhere classified). Yep, there’s a code for that… in ICD-10.

A list of NYP’s most recent and cumulative accomplishments continues to move the organization closer to realizing these benefits and much more.

  • Operationalize dual coding.NYP continues to expand its dual coding efforts eclipsing 6000 inpatient and outpatient claims collectively. Dual coding interface development for additional outpatient services including the ambulatory care network is expected to commence this month.
  • Complete end-to-end claims testing with payers. A long and arduous milestone has been achieved by our influential Managed Care team securing a testing commitment with our largest contracted payer, Empire Blue Cross Blue Shield.
  • Supporting Hospital operations with an ICD-10 ready technology and data infrastructure. The project teams continue to leave no stone unturned, searching for every aspect of functionality leveraging diagnosis and procedure code data. 25 major and proprietary claims processing and editing routines in the Eagle Billing system have been converted to ICD-10 code criteria.
  • Creating an ICD-10 informed and insulated organization. The ICD-10 message continues to be spread across all levels of the NYP organizational hierarchy. The project’s website, ICD-10 AnTENna has surpassed 2000 hits and the content for an online organizational awareness module has been defined and will initiate development in the next 30 days.

Other activities will continue to progress and expand under the assumption that no further delays shall occur. For a complete overview of the project status, click here to view the Project Scorecard.

Should you have questions about what you can be doing to get your department ready for ICD-10 or would like to request an in person presentation from the ICD-10 project team, please e-mail ICD10Help@nyp.org.

 

WEDI Survey Suggests Mixed Industry ICD-10 Readiness; NYP remains ahead of the curve

The Workgroup for Electronic Data Interchange (WEDI) has released the results of its latest ICD-10 readiness survey released in February 2015. The findings suggest that while there has been incremental progress along some activities, the uncertainty created by past delays is a catalyst for stagnation that could put entities at risk come October 1, 2015. Based on responses from 1174 participants including 796 providers, 173 vendors, and 203 health plans, an increase of more than 100% from the August 2014 survey, WEDI summarized its findings in its March 31, 2015 letter to Department of Health & Human Services Secretary Sylvia Mathews Burwell.

  • Compliance date uncertainty: Uncertainty around further delays was listed as a primary obstacle to implementation, appearing on more than 50 percent of all responses for vendors, health plans and providers.
  • Health plan testing: More than 50 percent of health plans have begun external testing, and of these, a few have completed testing. This is a slight improvement from the prior survey.
  • Vendor product availability: About 60 percent indicated their vendor products were available or they had started customer testing. This is a slight decrease from about two-thirds in the August 2014 survey. However, the number that responded ‘unknown’ decreased from one eighth to just a handful.
  • Provider testing: Only 25 percent of provider respondents had begun external testing and only a few others had completed this step. This is actually a decrease from the about 35 percent of provider respondents that had begun external testing in the August 2014 survey.

Independent of the state of industry readiness, NYP continues to be ahead of the curve in both its diligence, remediation, and testing activities as it moves toward an internal ICD-10 implementation date of July 1, 2015.

To view WEDI press release and the letter to Secretary Burwell, click here.

 

 

 

The Benefits of ICD-10: Improved Claims Processing

Much of the delay in healthcare claims processing comes from insurance companies’ requests for supporting medical documentation.  This, in and of itself, a byproduct of the relative dearth of information the outdated ICD-9 coding system provides on the submitted claim.  The assembly and submission of patient records and the subsequent time for the insurance company to review those records and render a determination can add 60 days or more of additional processing time and untold costs for both sides of the claims processing equation.

The promise of ICD-10 is that more specific descriptions of patient conditions and the services used to treat those conditions will enable insurance companies to render payment determinations without the need to request additional documentation.  In a recent interview with RevCycle Intelligence, Pam Jodock, Senior Director of Health Business Solutions for the Health Information & Management Systems Society (HIMSS) articulated how the increased granularity and specificity of ICD-10 coding can lead to a more efficient claims processing cycle with insurance carriers.

“There should be fewer claims pended for requests for medical records because the ICD-10 code will provide the information not included in ICD-9 codes today,” Jodock says. “Hopefully over the course of time, we’ll see a streamlining of claims payment and providers will see a reduction in the number of claims that get pended or rejected at first pass.”

In addition, providing details in the form of coding related to social, psychological, economical, and clinical circumstance allow providers to better defend the severity of their respective patient populations.  Jodock states, “Providers can only control a small portion of outcome with their patients. There are other things — comorbidities, lifestyle choices and adherence to medication protocol — that will impact outcome,” claims Jodock. “The more of that type of information that providers are able to capture, the better able they’ll be able to account for those factors when negotiating appropriate reimbursement levels.”

With 6 months to go before October 1, documentation and coding proficiency in ICD-10 is pre-requisite to achieving revenue cycle and claim processing efficiencies.  Continue to check in with ICD-10 AnTENna for tools and resources to ready your department for October 1, 2015.

 

Congressional Hearing Overwhelmingly Supports Transition to ICD-10

Sports teams often look for that seminal moment. That game, that play, that trade where the fortunes of a season, an organization are transformed. For ICD-10 let’s call that day February 11, 2015. The day that the House and Energy Commerce Committee’s sub-committee on Health heard from industry constituents about the state of ICD-10 readiness and its ability to facilitate transformation in healthcare.

Individuals representing physician groups, hospitals, HIM trade associations, insurance carriers, and technology vendors led what was largely a congressional cheerleading session (with some diplomatic governmental bashing for good measure) supporting the current implementation date of October 1, 2015. Benefits were touted, support of other government initiatives including meaningful use and value based reimbursement were articulated, myths were dispelled, and stories of success were shared.

If this never ending season of ICD-10 is to turnaround, perhaps this was that seminal moment we are all looking for. A selection of quotes from speakers is included below. For a full transcript of presentations and video testimony click here.

  • Edwin M. Burke, MD, Beyer Medical Group: “On a busy Monday morning, October 7, 2013 we took on ICD‐10 and we haven’t looked back. We did not have special training. We did not spend ANY money in preparation. We did not see less patients and our practice did not suffer. As providers, it was not frustrating or scary. It just ‘was’”.
  • Rich Averill, Director of Public Policy, 3M Health Information Systems: “The biggest frustration with DRGs updates is that reasonable proposed DRG modifications from the health care providers often cannot be considered because there are no ICD-9 codes available to evaluate the proposal”.
  • Sue Bowman, Senior Director, Coding Policy and Compliance, American Health Information Management Association: “The development of ICD-10 involved extensive input from the healthcare industry, particularly the physician community. A number of physician organizations, including medical specialty societies, continue to actively participate in the ongoing maintenance of ICD-10 by requesting additional clinical detail. Ninety-five percent (95%) of the requests for new ICD-10-CM codes in the past three years came from physician organizations”.
  • Kristi A. Matus, Chief Financial and Administrative Officer, Athena Health: “Repeated delays in deadlines associated with key goals of our nation’s ambitious, bipartisan healthcare agenda undermine the government’s credibility and impede progress on crucial initiatives”.
  • William Jefferson Terry, MD, Mobile Urology Group: “CMS and the coding industry have said that it can take a year to adequately prepare for this transition. If we must transition, ICD-10 implementation should be incremental – carried out over 2-3 years, which we believe CMS and other health insurers’ administrative systems are capable of”.
  • Carmella Bocchino, Executive Vice President of Clinical Affairs and Strategic Planning, America’s Health Insurance Plans: “…the more specific diagnosis and procedure information in ICD-10 will support better correlation of the outcomes achieved from different medical processes, yielding much more actionable clinical outcome information and an improvement in care quality.”
  • Dr. John Hughes, Professor of Medicine, Yale University: “…techniques such as minimally invasive surgery, which have been increasingly and successfully used in cardiac surgery, and are rapidly expanding into other surgical fields, cannot not be adequately described using the simplistic four digit structure of ICD‐9”.

ICD-10 Project Update: March

203 days to go – The thought of another ICD-10 delay is about as welcome as another snowstorm to cap a dreadful winter in the Northeast. Of course, it was nearly a year ago when the industry, including the Centers for Medicare and Medicaid Services (CMS) themselves, were blindsided by winter storm SGR. This devastating ‘unnatural’ disaster bundled a one year delay to the implementation of ICD-10 with the 17th consecutive temporary fix to the formula that determines physician payment. As the expiration of that legislation looms it is only natural to be guarded. Today however, we share out latest project update under the sunny skies of a 50 degree March afternoon; a suitable omen for October 1, 2015.

Remember that special congressional hearing on ICD-10 held in February? It happened. And the results were overwhelmingly positive in support of ICD-10. Constituents from across the industry continuum including physician groups, HIM trade associations, insurance carriers, and technology vendors spoke eloquently as to the benefits of moving to a more specific healthcare classification system including its support of other industry initiatives such as meaningful use and value based reimbursement. Here at NYP, the benefits of ICD-10 are obvious as we continue to provide some of the most innovative, elaborate, and compassionate care to patients from around the world. Care that cannot be sufficiently articulated through an ICD-9 classification system approaching its 40th birthday.

A list of NYP’s most recent and cumulative accomplishments continues to move the organization closer to realizing these benefits with ICD-10 reality just a shade more than six months away.

  • Operationalize dual coding.In support of our NYPHS network hospitals, New York Methodist is now providing dual coded claims to our Eagle ICD-10 environment for purposes of claims testing and reimbursement analysis. NYP reinvest in its dual coding activity with 100% of staff coding in ICD-10 expected to begin in April.
  • Complete end-to-end claims testing with payers. Our first end-to-end claim submission test to United Healthcare/Oxford continues to mitigate our risk with payers.
  • Enable provider support of ICD-10 documentation requirements. Feedback for our Intelligent Medical Object (IMO) based documentation selection tool has been positive and has expanded to 12 physicians. High risk/high variability analyses at the code level are supporting focused education efforts as we prepare providers to document in support of ICD-10 concepts.
  • NYPHS readiness.Collaboration continues with NYP providing our network hospitals with a dual coding volume analysis to support its own dual coding activities and ICD-10 readiness.

Other activities will continue to progress and expand under the assumption that no further delays shall occur. For a complete overview of the project status, click here to view the Project Scorecard.

Should you have questions about what you can be doing to get your department ready for ICD-10 or would like to request an in person presentation from the ICD-10 project team, please e-mail ICD10Help@nyp.org.

Chairman Peter Sessions to potentially draft ICD-10 delay legislation

Despite months of positive progress.  Despite endorsements from the General Accounting Office (GAO).  Despite an overwhelming amount of support in favor of implementing ICD-10 at a recent hearing in front of the House Energy and Commerce Committee’s subcommittee on Health, and despite his own words suggesting if not outright indicating the October 1, 2015 implementation date would be met, the American Health Information Management Association (AHIMA) has received word that Chairman Pete Sessions (R-Tx) is now looking to draft legislation to once again delay ICD-10.  As such, AHIMA is asking its constituents and the industry as a whole to call your local congressman to advocate for no further ICD-10 delay.  The organization’s instructions are listed below.

As a reminder, NYP is in full support of the transition to ICD-10 and is operationally, clinically, and financially ready to implement these new code sets.  The increased specificity of ICD-10 enables NYP to truly communicate the amazing care it provides to its patients every day.

Call these legislators today and voice your support for ICD-10 in 2015.  Note, this will be the most critical month in Congress to ensure the new code sets are implemented this year.  You can follow these 4 easy steps:

1) Call Dr. Michael Burgess at (202) 225-7772

2) State that you support ICD-10 implementation in 2015.

3) Use the talking points below:

  • We need the code sets in 2015!
  • A recent GAO report supports ICD-10 readiness
  • Small physician practices are expected to spend between $1,900 and $6,000 to transition to the new code set.  This is much lower than previous reports.  The study can be found on coalitionforICD-10.org

4) You can additionally call these congressmen to voice your support:

  • Chairman Pete Sessions                            TX-32                                      (202) 225-2231
  • Rep. Virginia Foxx                                       NC 5                                        (202) 225-2071
  • Rep. Tom Cole                                             OK 4                                        (202) 225-6165
  • Rep. Rob Woodall                                       GA-7                                       (202) 225-4272
  • Rep. Steve Stivers                                       OH-15                                     (202) 225-2015
  • Rep. Doug Collins                                       GA-9                                        (202) 225-9893
  • Rep. Louise Slaughter                                NY-25                                      (202) 225-3615

 

ICD-10 Project Update: February

At a shade under eight months (232 days to be exact) before the ICD-10 implementation date, we head into the most romantic of months fully investing in our relationships to drive ICD-10 over the finish line yet mindful of the continued challenges and complexities of those relationships. We can present bearing and receiving gifts coated in large amounts of chocolate and sugar only to suffer the consequences of R73.9 (Unspecified Hyperglycemia). And should those gifts come from a secret admirer – a veritable certainty to cause R00.2 (Palpitations). Don’t fall head over heels though for you may just be stood up resulting in a bout of R45.83 (Excessive Crying) leading to I51.81 (Takotsubo Syndrome)… Yes, a broken heart.

On a more practical note, investments in relationships at the industry and legislative levels are creating hope and high expectations that all the hard work and advocacy are beginning to pay dividends. The chairs of the House Energy and Commerce Committee have committed to meeting the October 1, 2015 date, the General Accounting Office (GAO) commended the Centers for Medicare and Medicaid Services (CMS) on its readiness and outreach activities, and here at NYP, the collaboration among the numerous departments contributing to the transition and across our healthcare system colleagues and our two school-based faculty practice partners continues. A special congressional hearing on ICD-10 implementation is scheduled for Wednesday, February 11 and is expected to be another successful milestone on the industry’s journey to realizing ICD-10.

A list of NYP’s most recent and cumulative accomplishments continues to demonstrate the multidisciplinary effort to lift NYP and NYPHS onto this new language called ICD-10.

  • Complete end-to-end claims testing with payers. We have completed end-to-end testing with Medicare in January and overall we have performed some level of testing with 8 of our largest payers accounting for 66% of our revenue base.
  • Support Hospital operations with ICD-10 ready data and technology. The number of system to system interfaces tested for ICD-10 readiness more than doubled in the last month and 31% of all interfaces have been successfully tested.
  • Enable provider support of ICD-10 documentation requirements. A new documentation selection tool that leverages physician friendly documentation concepts (and is mapped to ICD-10 codes) known as Intelligent Medical Object (IMO) has been deployed in pilot to select physicians for review and comment.
  • Assess impact on quality and patient safety metrics.52% of all metrics affecting value-based purchasing (and Hospital reimbursement) have been tested.
  • NYPHS readiness.Our most recent ICD-10 readiness survey results are available and provide NYP with a clear picture of how our healthcare system colleagues are progressing on their own readiness activities and where we can share and partner to gain efficiencies.

Other activities will continue to progress and expand under the assumption that no further delays shall occur. For a complete overview of the project status, click here to view the Project Scorecard.

Should you have questions about what you can be doing to get your department ready for ICD-10 or would like to request an in person presentation from the ICD-10 project team, please e-mail ICD10Help@nyp.org.

Happy Valentine’s Day!

GAO Gives CMS ICD-10 Readiness Thumbs Up

Efforts by the Centers for Medicare and Medicaid Services to prepare providers, clearinghouses, and health plans for the October 1 ICD-10 deadline are on track, and CMS is ready to process claims using the new codes.

That is the conclusion of a just-released Government Accountability Office report on the readiness of CMS for the ICD-10 switchover.

“The transition to ICD-10 codes requires both CMS and covered entities to develop, test, and implement information technology systems that can process the new codes,” states the GAO report. “In addition, these covered entities need to educate and train staff in using these new codes, and may need to modify internal business processes.”

According to GAO, CMS has developed various educational materials, conducted outreach, and monitored the readiness of covered entities and the vendors that support them for the ICD-10 transition. For example, the agency held in-person training for small physician practices in some states and monitored readiness through stakeholder collaboration meetings, focus group testing, and reviews of industry surveys, finds the report.

GAO also reported that CMS modified its Medicare systems and policies. For example, the agency completed all ICD-10-related changes to its Medicare fee-for-service (FFS) claims processing systems. Auditors also found that the agency provided technical assistance to Medicaid agencies and monitored their ICD-10 readiness. As a result, all Medicaid agencies reported that they would be able to perform all of the activities that CMS has identified as critical by the October 1 implementation deadline.

Nonetheless, while CMS’s Medicare FFS claims processing systems have been updated to reflect ICD-10 codes, GAO states that “it is not yet known whether any changes might be necessary based upon the agency’s ongoing external testing activities.” Auditors also conclude that although CMS has worked with states to help ensure that their Medicaid systems are ready for the ICD-10 transition, “in many states, work remains to complete testing by the transition deadline.”

At the same time, GAO reports that stakeholder organizations identified several areas of concern about the ICD-10 transition and made several recommendations, which CMS has taken steps to address. For example, stakeholders expressed concerns that CMS’s testing activities have not been comprehensive. To address this concern, CMS officials said that the agency has scheduled end-to-end testing with 2,550 covered entities during three weeks in 2015 (in January, April, and July).

In response to the GAO report, Senate Finance Committee Chairman Orrin Hatch (R-Utah) and Ranking Member Ron Wyden (D-Ore.) issued a statement saying they have “confidence” that CMS is “adequately preparing to implement” ICD-10 by the October 1 deadline. “As demonstrated by this report, the provider outreach and responsiveness to stakeholder concerns from CMS have kept the agency on track to upgrade to the next level of healthcare coding,” said Hatch. Wyden added that CMS has “taken unprecedented actions to help providers prepare for this change.”

Similarly, the Coalition for ICD-10 in a statement said that the GAO report “affirms widespread recognition across the healthcare industry that CMS is well-prepared to implement the U.S. transition to ICD-10 on October 1, 2015, and that the agency has undertaken extensive efforts to help the health care industry prepare,” adding that “the U.S. is ready to move forward with ICD-10